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Best Rate Guarantee Terms And Conditions

  • A confirmed reservation must be made through Hotel Royal @ Queens’ website
    for Best Rate Guarantee.
  • The lower rate submitted for comparison must be a publicly available rate on a
    non-Hotel Royal @ Queens booking channel, excluding opaque websites.
  • The lower rate should be made on the same room type, same dates, number of
    guests, terms and conditions and purchase policies governing the room rate.
  • Claims must be submitted here within 24 hours of booking on Hotel Royal @
    Queens’ booking channel and at least 3 working days prior to arrival. After the
    claim has been submitted, guest will receive the response within 3 working days.
  • The lower rate must be available for booking at the time of verification.
  • Rates comparison exclude taxes, gratuities, service charges, fees and incidental
  • Rate disparities due to fluctuations, rounding or differences in the currency
    exchange rates will not be considered.
  • Guarantee does not apply for packages that bundle airfare, car rental, food and
    beverage and other inclusions with the hotel stay.
  • Guarantee does not apply for multi-days stay combining multiple reservations or
    for partial stay under a single reservation.
  • Discounted or negotiated rates that are not available to the general public
    including corporate, membership, promotional, travel agent, vouchers, groups,
    pre-paid rates etc. do not qualify under the guarantee.
  • Hotel Royal @ Queens reserves the right to amend the offer and terms and
    conditions at any time at its sole discretion.

Best Rate Guarantee

Claim Form

Budget Hotel Singapore

Hotel Royal @ Queens
12 Queen Street, 188553 Singapore
Tel: +65 6725 9988
Fax: +65 6725 9966

Singapore Hotel

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Save up to 30% off our Best Available Rate for stays of three consecutive nights or more.

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