Best Rate Guarantee
We’re confident that when you book directly with Hotel Royal @ Queens, you’ll
always get our best prices. Our best rate guarantee is a promise of that.
In the unlikely event that you’ve found a lower rate on another booking site after
booking on our official website, please drop us a note with the form below within 24
hours, and if all Terms & Conditions are met, we will happily match the lower rate of
equivalent offer from other websites and give you an additional 10% discount.
But before you do, here’s what you need to consider:
- Have you already booked on our official website? Bookings on other websites do
- Is the rate available to the general public? Rates that require membership or
promotion codes do not qualify
- Can this rate be booked on the Internet for the same dates? Rates may change
at any time due to various factors. If you find a lower rate which is also available
on our website at the same time, we will only match the rate, but a further 10%
discount will not be applied
- Does the rate include tax and service charge?
- Can you show us the rate difference in our hotel’s local currency?
- Is the difference less than 0.5% due to currency conversions?
- Have you booked a package?
- Does the alternative website offer you instant confirmation? On request bookings
do not qualify
Terms & Conditions
Hotel Royal @ Queens
12 Queen Street
Tel: +65 6725 9988
Fax: +65 6725 9966